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Open enrollment for 2025

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Your Benefits at Natus

Get Answers to your Benefit Questions

Natus Benefits Call Center

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650-967-0251

Email: Mercedes.Urbina@OneDigital.com
5 am – 8 pm PT
Monday through Friday

Mental Health & Wellness Resources

Aetna Resources for Living

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800-342-8111 

www.ResourcesforLiving.com
Username = Natus | Password = eap
Free for all employees, your spouse/domestic partner,
and dependent children (up to age 26) 

Benefits Overview

At Natus, we offer you a choice of plans to best meet your needs. From health care and company-paid income protection benefits, to financial protection and tax savings opportunities, take the time to learn, apply, and use your benefits.

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What would you like to do?

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NEED HELP IMMEDIATELY?

Confidential support is always available. Call Resources for Living at

1-800-342-7111, TTY: 711 or the National Suicide Prevention Hotline at

1-800-273-8255. 

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NEW EMPLOYEES:
Enroll in benefits

If you are a new employee, you need to enroll for Natus benefits within 31 days of your hire date.

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If you are an existing employee and have a qualifying life event, you can make changes to your benefits within 31 days from the day of the event.

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 FIND A NETWORK PROVIDER

Using in-network providers allows you to save money. Follow these steps to locate in-network providers within your plan.

CURRENT EMPLOYEES: 
Make changes

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Benefit enrollment partner

PlanSource offers better technology for a better benefits experience. The flexible and intuitive software lets you review and enroll in the benefits available to you.

Featured Questions

I'm a new employee at Natus. What should I do to enroll in benefits?

You must be an active, full-time employee working a minimum of 30 hours per week to receive benefits from Natus. You need to enroll in Natus benefits via PlanSource within 31 days of your hire date and you can start using your benefits immediately.

Me and my partner had a baby. How do I update my benefits?

If you are an existing employee and have a qualifying life event, you can make changes to your benefits within 31 days from the day of the event. In order to make changes to your benefits, you need to log into PlanSource and provide supporting evidence (learn more about the supporting documents). 

I'm confused about all the benefit terminology. What shall I do?

Benefit lingo can indeed be confusing. Don't you worry - we've put together a list of key terms terms used by the benefit providers here.

 

You can also review the medical plan types and learn about the difference between HDHP with HSA or the HMO, and more here.  

When I try to enroll, I'm sent to PlanSource. What is it?

PlanSource is the benefits management vendor that we are using at Natus. You can review the benefits available to you and your family, make benefit elections, all within one platform.

 

To log into your account, follow the instructions available here. 

Get in touch

If you have any questions, please do not hesitate to let us know. We are happy to help!

Get in touch with Health Advocate

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866-695-8622

answers@healthadvocate.com

www.healthadvocate.com/members

Natus Benefits Center - PlanSource

 

Call Toll Free: 866-967-0251

Email NatusBenefits@PlanSource.com

https://benefits.plansource.com

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